Dhanyawad… Thank You!
When we really listen, speak with genuine courtesy and act as we would with those we care about; we are no longer strangers to people’s dreams and hopes. At Prana, clients become respected friends whose kind comments make everything worthwhile and each day a pleasure.
“Your endorsements and advocacy touches us deeply and makes our day! We honour each one of you.”
– Agnelo and Saroj
You always take the time to do that little bit extra, yet when I leave you make me feel like it has been your pleasure to have me there. Believe me, the pleasure is all mine! Congratulations and many thanks to you and Agnelo for creating such a beautiful sanctuary.”
Thank you so much for the amazing customer service you have provided to me since I arrived in Perth 18 months ago. I am so happy that I stumbled across your salon and had the privilege of being one of your clients. You have provided the most incredible customer service I have ever experienced and I wish I could take you to Sydney! Thank you not only for the awesome brows, facials and skin advice, but your warm welcomes, advice and general interest in my life where I feel I am not only here for an appointment but also for a catch up with a friend. I will miss you!! xo
Saroj – your hands and heart are the warmest I’ve ever come across in the health and beauty industry. The skill of your massage along with your caring, gentle words throughout makes it a wonderful experience and I always walk out feeling relaxed, re-energised and ready to face the world again. Of all the day spas and salons I’ve been to around the world I can honestly say Prana is by far the best when it comes to customer care, service and quality of treatments!
Agnelo, your genuine care and hospitality is the icing on the cake!! Your passion for the business is evident, every visit. Thank you both so much for treating me like a queen. I’m just so grateful to have found Prana. Your kindness is appreciated beaucoup!
just a small note to thank you for providing such lovely and pampering sessions at Prana. It is such a treat to come to a spa which practices such professionalism and shows such wonderful care for their clients. Look forward to seeing you soon. x
It was lovely to see you today and as always thank you so much for looking after me – it made a difference to my self-esteem and well-being this year especially with a busy lifestyle. Always looking forward to seeing you again soon.
I really wanted to let you know that you made me feel truly special. It is so rare nowadays to find good service and beautiful treatments, a place where you are truly cared about and good products are used. In Prana, you have most certainly created this place. Saroj, you truly go above and beyond any expectations I may have had, your passion is evident, your attention to detail is spot on, and you simply feel like you are in the hands of a trusted friend who really cares that you are relaxing and that you are being cared for. You really do nurture the soul. When I leave, I always feel different.
Your treatments are more than just a pedicure or facial, or whatever I am having done. Sure, you use amazing natural products and spend just that little bit of extra time with me (well, all your clients really!!), but it’s also the journey which sets you apart. From the moment I walk in the door, my journey begins. It’s those extra little touches which make me keep coming back. I don’t get a lot of time to treat myself, being a busy mum of a one year old little boy. But it is worth making the time, as I feel so much better about myself when I leave – calm, refreshed and looking and feeling my best. Thank you for all you do.”
Agnelo, it was great to see you also and thank you so much for the delicious chocolates, can see why they are your favourite!! Look forward to seeing you both very soon… will give you a call if we go for pizza when we get back from Melbourne! You both should be very proud of your business, it is the best!!
Sorry to text rather than saying this in person but am running out of time to pop in… Kyla and I wanted to THANK YOU from the bottom of our hearts. Kyla’s skin is absolutely glowing today and her forehead is looking much improved… we cannot put into words our appreciation for the kindness you show us and how much your expertise means to us, but again we simply say THANK YOU! x
We love having you in our lives. You treat me (Linda) well and we enjoy your spirit of being.
This is to say a huge big thank you. You might think that you have not done much to help but I beg to differ. You have shown me that I can lose the weight on my own with little changes. In 1 week I lost 2cms off my waist and 1kg. Unfortunately for me I went a little crazy over Easter but am now back on track. I am looking forward to feeling healthy again, like I did before Easter. I want to try for 4 weeks on my own with dieting change and exercise. I now realise that they work together. Your kindness and firm approach have been very helpful to me and I cannot thank you enough. I will keep you updated. Please accept this gift as a token of my appreciation. Kind regards, Wendy Lynch.
PS: The tuna mix salad is such a big hit with me and my family. Please tell Saroj it is a wonderful recipe.
“Hello Saroj! I have remembered to send you a picture of my tan this time! This was at the wedding, exactly 24 hours after my appointment and the application was as perfect (and natural) as it is every time. As usual I am reminded why I only trust you to do my tan for any special occasion. Thank you for your attention to detail and care, it is so rare and truly special. You always make me feel beautiful…” – Emma Openshaw
“Dear Emma, you look wonderful! Thank you so much… I shall treasure the photo always and remember your kind words. Bless you…” – Saroj